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Customer Service Comparison

Freshservice by Freshworks vs NinjaOne

Comprehensive comparison of features, pricing plans, pros & cons, and overall verdict to help you choose the best tool for your business.

โšก Quick Verdict: Which Should You Choose?

Choose Freshservice by Freshworks if:

  • You need starting prices from $0/mo.
  • Key Advantage: Commission: MQL Activation Bonus.

Choose NinjaOne if:

  • Your budget aligns with $0/mo.
  • Key Advantage: Commission: Earn $5 per click.
Freshservice by Freshworks logo

Freshservice by Freshworks

โ˜… 4.5 (10 reviews)

Modernize IT and other business functions with a refreshingly easy-to-use, simple-to-configure IT service desk solution in the cloud.

NinjaOne logo

NinjaOne

โ˜… 4.5 (10 reviews)

Become a NinjaOne affiliate partner and empower your clients to streamline their IT operations! NinjaOne's RMM platform offers visibility, security & control, boosting client productivity & reducing IT costs. #1 for support, Ninja is a proven solution.

Feature & Capability Comparison

Comparison Metrics
Freshservice by Freshworks
โ˜… 4.5 (100+ reviews)
FREE /month
Get Started โ†’
NinjaOne
โ˜… 4.5 (100+ reviews)
FREE /month
Get Started โ†’
๐ŸŽฏ Best Suited For General Multi-Accounting General Multi-Accounting
๐ŸŽ Free Plan / Trial Paid Plans Only Paid Plans Only
Free Profiles Included - -
RPA / Automation - -
Mobile Device Fingerprints - -
Cloud Profile Launching - -
API / Developer Access - -
๐Ÿ‘ Key Advantages
  • + Commission: MQL Activation Bonus
  • + Commission: MQL Activation Bonus
  • + Commission: Earn 10% for the second year on new business revenue influenced.
  • + Commission: Earn $5 per click
  • + Commission: Earn $30 for each lead
  • + Commission: Earn $180 for every closed demo
Full Freshservice by Freshworks Review & Breakdown โ†’ Full NinjaOne Review & Breakdown โ†’

Pros & Cons Breakdown

Freshservice by Freshworks Pros & Cons

Advantages

  • โœ“ Commission: MQL Activation Bonus
  • โœ“ Commission: MQL Activation Bonus
  • โœ“ Commission: Earn 10% for the second year on new business revenue influenced.
  • โœ“ Commission: Earn 20% for the 1st year of new business influenced
  • โœ“ Commission: $35 CPL per trial submitted in Geo: US, UK, AU, CA, and NZ
  • โœ“ Commission: $20 CPL Geo: US, UK, AU, CA, and NZ
  • โœ“ Commission: Earn 24% on first year of customer
  • โœ“ Commission: $20 CPL for free trial submitted in Geo: US, UK, AU, CA, and NZ
  • โœ“ Commission: $200 CPL on free trials submitted in Geo: US, UK, AU, CA, and NZ
  • โœ“ Commission: Earn 25% on first year of net new customers
  • โœ“ Commission: Earn 30% on first year of net new customers
  • โœ“ Commission: $100 CPL Geo: US, UK, AU, CA, and NZ
  • โœ“ Commission: $400 CPL Geo: US, UK, AU, CA, NZ, IE
  • โœ“ Commission: $6.5 CPC
  • โœ“ Commission: $50 CPL for net new customers Free trial start in Geo: US, UK, AU, CA, and NZ
  • โœ“ Commission: Guru99 $2CPC
  • โœ“ Commission: $5 CPC with a 500-click cap
  • โœ“ Commission: Earn 25% on customers months 13-18
  • โœ“ Categories: Vertical Industry Software, Office Software, Customer Service, IT Management

NinjaOne Pros & Cons

Advantages

  • โœ“ Commission: Earn $5 per click
  • โœ“ Commission: Earn $30 for each lead
  • โœ“ Commission: Earn $180 for every closed demo
  • โœ“ Commission: Earn $80 for each lead
  • โœ“ Commission: Earn $150 for each created opportunity
  • โœ“ Commission: Earn $500 per lead
  • โœ“ Commission: Earn $80 for each lead
  • โœ“ Commission: Earn $80 for each lead
  • โœ“ Commission: Earn $2.50 per click - $5,000 budget
  • โœ“ Commission: Earn $40 for each lead
  • โœ“ Commission: Earn $125 for each lead
  • โœ“ Commission: Earn $75 for each lead
  • โœ“ Commission: Earn $500 per lead
  • โœ“ Commission: 0%
  • โœ“ Commission: Earn $250 per lead
  • โœ“ Commission: Earn $25 per lead!
  • โœ“ Commission: Earn $250 for each lead
  • โœ“ Commission: Earn $200 per lead - Harrison Baron
  • โœ“ Commission: Earn $25 per lead
  • โœ“ Commission: Earn $25 per click
  • โœ“ Commission: Earn $240 per lead
  • โœ“ Categories: Customer Service, IoT Management, IT Infrastructure, IT Management, Security, Office Software

Frequently Asked Questions

โ“ Which is cheaper, Freshservice by Freshworks or NinjaOne?

Freshservice by Freshworks is generally more affordable, starting at $0/month compared to $0/month.

โ“ Does Freshservice by Freshworks or NinjaOne offer a free trial?

Freshservice by Freshworks does not explicitly list a free trial. NinjaOne does not explicitly list a free trial.

โ“ Which tool has a higher user rating between Freshservice by Freshworks and NinjaOne?

Freshservice by Freshworks holds a higher average rating of 0/5 stars.